Privacy Policy

At Stringfellows, we are committed to maintaining the trust and confidence of our visitors. In particular, we want you to know that Stringfellows is not in the business of selling, renting, or trading email lists with other companies and businesses for marketing purposes. Set out in this Privacy Policy is detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Stringfellows may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18th May 2018.

What we collect:

We may collect the following information: Name, contact information including email address, demographic information such as postcode, preferences, and interests.

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping, and marketing purposes. We may use the information to improve our products and services. If you have consented, we will use the email address you have provided to periodically send you promotional emails about new products, special offers or other information which we think you may find interesting.

From time to time, if you have explicitly agreed, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. We will store this data securely, and will hold the data for a period of one year, after which time you will be asked to re-consent to us utilising your personal data for the reasons provided.

Google Analytics:

When someone visits www.stringfellows.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. This is to help us understand our client’s preferences. Through this engine, we can monitor various metrics including the number of visitors to the various parts of the site and the popularity of specific pages. Individual identity details are not collected or processed by Google Analytics. Under no circumstance will Google be able to access the identities of individuals visiting the Stringfellows website.

Wifi:

When you use Stringfellow’s Guest Wifi, we may collect data about:

    a. Your device;
    b. The volume of data you use;
    c. The websites and applications you access; and
    d. Your usage by access time, frequency, and location.

This data is used to collect details about how visitors are using Stringfellows Guest Wifi. The details will not be shared with any outside parties.

Mailing Lists:

As part of the registration process for our e-newsletter, we collect personal information such as name and email address. We use that information to keep you informed about the topics and other items you have asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right, and to check every now and then that you are happy with the services we provide to you. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, Mailchimp to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Mailchimp’s Privacy Notice (https://mailchimp.com/legal/privacy/). You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer, Julian Russell – julian@stringfellows.com.

Subject Access Requests:

You are entitled to view, amend, or delete the personal information that we hold on you. Email your request to our Data Protection Officer, Julian Russell, at [julian@stringfellows.com].

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites:

Our website may contain links to other websites of interest. If you chose to follow any of the third party links, beyond the Stringfellows website, we cannot control your privacy or any other elements associated with the third party website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites, furthermore, these sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, ensure that you have not clicked a box to opt-in to have your data used for marketing purposes, or for any other reason beyond your original contact resolution.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.